Review of the Russian broker KIT Finance: customer feedback on the service
Kit Finance is a Russian broker, founded in 2000 under the name “Web-Invest”, which later rebranded and became known as KIT Finance. The company successfully provides a wide range of intermediary services for investing and trading in financial assets on global exchanges. The organization’s official website is available at the domain brokerkf.ru.
Kit Finance Offer Overview
The brokerkf.ru website is licensed under No. 040-06525-100000, issued by the Central Bank of the Russian Federation. In 2009, the National Rating Agency rated the company with the highest score of “AAA”. Kit Finance’s main office is located in St. Petersburg, Marata Street, Building 69-71, Business Center.
Available Services Overview
Kit Finance provides access to major Russian and American exchanges, such as the Moscow Exchange, NASDAQ, NYSE, AMEX, CME, LSE, EUREX, and offers trading on stock and currency markets. Available trading and investment instruments include shares of enterprises, currencies, bonds, futures contracts, and units. Additionally, Kit Finance offers the opportunity to participate in the IPO investment strategy, helping clients build an optimal investment portfolio for risk protection and increased profitability.
Trading Platforms Overview
The broker offers several trading platforms for conducting transactions, including QUIK, KIT Finance TWS, and TrustManager. QUIK is a program for trading on international exchanges, KIT Finance TWS is a free market monitoring application, and TrustManager is a capital trust management system.
Educational Materials Overview
Kit Finance organizes educational webinars and provides access to trading and investment video clips on its website brokerkf.ru. The broker also has an education section called “Online Trading School,” which offers valuable information about the QUIK trading terminal, securities market, and investment exchanges.
Deposit and Withdrawal Options Overview
The deposit and withdrawal process is carried out through a bank transfer on the brokerkf.ru website. Deposits can only be made in Russian rubles, with a minimum amount of 10,000 rubles. Transactions come with banking details, and the bank may charge a commission.
Technical Support Overview
To address potential issues, the company suggests contacting support via the hotline at 8-800-700-00-55 or through the feedback form on the website. Communication is also available through Telegram, Viber, or WhatsApp. Investors note that support promptly resolves issues.
Review of Feedback
Customer reviews of Kit Finance are mostly positive, highlighting the broker’s reliability, absence of commission fees for deposits and withdrawals, and quality technical support. Some users mention a few outdated website functions. Overall, Kit Finance offers a wide range of services for successful trading and investing.
Conclusion
Kit Finance is a reliable broker operating in the Russian market for over 19 years, licensed by the Central Bank of the Russian Federation. The broker provides access to international exchanges, offers a variety of trading instruments, and provides useful educational materials. Kit Finance deserves attention as a platform for successful trading and investing in financial assets.
I am sorely disappointed with my experience with KIT Finance. The broker’s communication skills were lacking and they were generally unresponsive, keeping me in the dark about transactions or updates on my account. The brokerage fees were exorbitantly high and unclear in their initial breakdown. Even when prompted for explanations, the broker failed to provide comprehensive justifications for these costs. Furthermore, their online platform was far too complicated to navigate. It seems as though KIT Finance places little value on customer support and transparency, which is highly concerning. Overall, this broker fell short of providing a satisfactory service.