Customer Reviews of Heisen Soft Company’s Work in 2023
For successful trading, it is necessary to pay attention to the choice of a broker who guarantees fair execution of transactions and payment of income upon success. Due to the presence of scammers on the internet, finding a reliable intermediary becomes a difficult task. One such intermediary that has received negative reviews is Heisen Soft. Let’s conduct a more detailed investigation to find out what this company really is and why it is called a “second-rate kitchen.”
Key Information About the Broker
According to the statement, Heisen Soft is one of the best companies providing brokerage services. Clients are promised an innovative terminal, qualified support, and a high level of profitability. According to the provided statistics, the platform has 105,000 registered clients, trading turnover amounts to 4 billion dollars, and the service geography covers more than 10 countries.
According to the contact information, the company’s headquarters is located in Cyprus. However, upon verification, it became clear that a kiosk and a mini-market are located at the specified office address, not a Heisen Soft representative office.
User reviews mention that the company provides false information not only about the office location but also about the contact details. Interaction with technical support proves to be difficult, as traders are left without assistance in solving their problems.
What Do Legal Documents Say?
Information about legal documents on the platform raises doubts. In one section, the company claims to have eight international licenses, but only three regulators are listed in the footer: FCA, IFSC, and FSC. Checking revealed that Heisen Soft is not listed in the registers of these supervisory authorities, confirming the broker’s unlicensed activities.
Heisen Soft Offers for Traders
Heisen Soft promises clients a safe and comfortable trading interaction on its platform. To start working, it is necessary to choose an account type and fund it. After that, you can start trading various types of assets. The company offers several tariffs aimed at different categories of traders, but the information about them is quite limited in the description.
Ex-Clients’ Reviews
Reviews about Heisen Soft’s work confirm that the company does not care about clients and only seeks profit for itself. Former clients leave negative reviews, noting the intermediary’s dishonest behavior.
The Essence of Scammers’ Work
Heisen Soft employs fraudulent schemes, misleading clients and depriving them of their funds. Many traders encounter problems when trying to withdraw money, facing refusals and delays.
Review Summary
Heisen Soft turned out to be a fraudulent company, as confirmed by a comprehensive review. It is recommended to avoid collaboration with this company and not risk your own funds.
Heisen Soft in 2023 provided a satisfactory service with efficient trading platforms, but their customer support could do with some improvement.
Despite Heisen Soft’s assurance of high-quality service in 2023, I am dissatisfied with the broker’s work as their actions lacked diligence, transparency, and responsibility.