FXCM broker review and real client feedback
Review of the FXCM Broker and Client Opinions
The CFD broker FXCM is well known among experienced traders, however, against the backdrop of the emergence of new promising projects, the company remains somewhat in the shadows. Let’s consider whether it is worth considering cooperation with fxcm.com and what conditions this broker offers.
Features of the FXCM Broker
The company has been providing financial services since 1999, which indicates the stability of its work. During this time, the broker has developed its own style of providing trading services. Let’s take a closer look at it.
Capabilities: Clients of fxcm.com have access to:
- trading contracts for difference (CFDs),
- the opportunity for cryptocurrency trading,
- innovative solutions for trading precious metals.
Pricing Policy: The minimum amount to start trading is only $50, which provides an excellent opportunity to assess the quality of the services provided.
Trading Software: The broker uses the well-known MetaTrader 4 trading platform, providing stable operation and support for modern trading functionality.
Open Database: Clients have access to the company’s personal information portal, where they can find useful data on trading volumes and market trends.
Use of Additional Applications: Traders have access to modern API systems to increase trading profits, but their complexity can lead to losses due to clients’ lack of preparedness.
Review of Contact Information and Location of FXCM
The headquarters of the CFD broker is located in the United Kingdom at: 20 Gresham Street, 4th Floor, London EC2V 7JE, United Kingdom. The company positions itself as a financial planning center and offers the opportunity to visit the office at the specified time.
To contact FXCM, a number of contacts are provided:
- online chat on the website,
- email for different categories of inquiries,
- support center phone,
- public accounts on social networks.
Registration on the Official FXCM Website
To start trading, it is necessary to create an account by filling out a simple form on the website. After registration confirmation, the client is provided with the opportunity to trade in the market.
To withdraw funds, it is necessary to undergo a verification procedure by attaching a document confirming identity.
Trading Account
FXCM offers a single trading account with zero spreads, a credit leverage of 1:400, annual deposit on unused funds, and other features.
Review of Broker Trading Platforms
FXCM offers 4 trading platforms with various features for traders. Let’s take a closer look at them.
ZuluTrade: offerings for micro-trading, support for automatic trading, and other features.
NinjaTrader: access to interactive charts, one-click trading, alert system.
MetaTrader: the ability to trade with any OS, access to custom indicators.
Trading Station: personalized UI design, adaptability for small displays, and other features.
Reviews and Comments from FXCM Clients
Client reviews of the company vary from positive to negative. Some traders note problems with verification and delays in payments.
Conclusions
Advantages of FXCM: convenient access to trading, a variety of trading platforms, information on location and market trends.
Disadvantages of FXCM: lack of Russian-language support, negative reviews on the Internet, verification problems.
FXCM represents an experienced financial intermediary, however, it has some shortcomings, such as insufficient service quality and payment issues, which deserve the attention of traders.
Author: Andrey Lytkin
I had a truly disappointing experience with FXCM broker. Not only were their service fees excessively high, but their platform also had numerous technical glitches, making it quite challenging to perform simple tasks. Their customer service proved to be just as disappointing, often taking days to respond to urgent enquiries. Moreover, the withdrawal process was a nightmare, riddled with unnecessary delays and excessive paperwork. Overall, my experience with FXCM left a lot to be desired and I would not recommend their services to anyone looking for a reliable and efficient broker.