Full review and analysis of customer feedback on the exchange office “Matbi”
Description of “Matbi” Services
Company “Matbi” provides two important services under one roof. One of them is an exchange office that allows you to exchange digital currency or buy it. Also, here you are offered to use a cryptocurrency wallet for safe storage of bitcoins. All cryptocurrency transactions are confirmed via SMS messages. The main goal of the company is to provide a simple, reliable, and secure way of working with digital money for all customers. To check the efficiency of the exchange office, it is necessary to conduct a detailed analysis of the official website matbea.org and study the reviews of current clients. Based on the information obtained, conclusions can be drawn about the level of trust in this service.
Studying the Main Characteristics of the Project
The creation of the website matbea.org was launched in the autumn of 2013; however, according to reviews, full-fledged functioning of the exchange office started only in 2014. Currently, more than 30 employees actively work on improving the project. The company is constantly evolving and expanding its range of services.
“Matbi” pays special attention to security issues. For this purpose, a three-factor authentication is used: through SMS, email, and a PIN code. This system prevents viral attacks, as even a virus on a computer cannot steal the code from an SMS message. Also, a viral agent that has infiltrated a smartphone cannot access the PIN code or the code sent to the email.
For clients wishing to earn additional income, matbea.org offers a 7-level partnership program. Participants have access to statistics and a list of referrals in their personal account, which allows them to calculate the potential benefit of cooperation in advance. Among the key advantages of the exchange office, a 5-year experience of uninterrupted work, prompt and quality customer support, and the lowest fees on the Russian market can be noted. To verify this information, let’s first conduct a detailed review of the provided platform for exchange operations and also study customer reviews.
Characteristics of the “Matbi” Platform
The uniqueness of the platform lies in the ability not only to exchange cryptocurrency but also to securely store it. The exchange office interacts with Qiwi and Yandex.Money. Account top-up is possible through bank cards of VTB, Sberbank, Alfa-Bank, Russian Standard, Tinkoff, and Promsvyazbank. Replenishment is also possible through Euroset communication salons and cryptocurrencies like Bitcoin, Litecoin, Dash, ZCash.
On the matbea.org page, you can purchase digital money for rubles around the clock using bank cards. Exchange operations are carried out automatically at the established rate, which can be viewed on the website in advance. Thanks to the full automation of the platform, the human factor is excluded, ensuring the safe storage of clients’ funds in an online wallet.
The main information is presented on the main page of the matbea.org website. The site is available in Russian and English. For mobile device owners, there is an option to switch to the mobile version from the main page. However, a separate mobile application for “Matbi” has not been developed yet.
For the convenience of clients, the main page presents rates of popular digital currencies and buttons for quick registration and access to the personal account.
Money Exchange Process
To use the services of the “Matbi” exchange office, it is necessary to go through the registration procedure on the matbea.org website. According to reviews, this is a simple procedure that requires providing a mobile number, creating an 8-digit password, and agreeing to the user agreement.
After that, the data will be used for access to the personal account, and SMS messages will be sent to the phone to confirm operations.
After successful registration, you can top up your account by any available method. The top-up options are described on the matbea.org site. For each method, a commission and a minimum amount are specified. If a client transfers an amount below the minimum, the exchange office reserves the right to retain a penalty.
Submitting Applications
An unauthorized user of matbea.org cannot carry out financial operations through the platform. To conduct operations, it is necessary to be a registered and verified client. All transactions are carried out exclusively through the personal account.
To exchange rubles for bitcoins, you need to go to the “Operations” section on the page, click on the “Exchange” tab. In the blank field on the left, enter the amount in rubles, and the amount of cryptocurrency after the exchange at the current rate is automatically calculated on the right.
If you agree with the exchange rate, you can click on “Exchange” to conduct the operation automatically. After that, an online wallet for storing cryptocurrencies is created in the user’s profile. To transfer BTC to another wallet, the coin send function is used. In the “Operations” section, select the “Send bitcoins” tab. Here, enter the recipient’s mobile number or wallet in the fields. All operations in matbi ola are conducted either in rubles or in cryptocurrency.
User Feedback Review
According to independent monitors and reviewers, user opinions about the “Matbi” service vary. Some speak positively about the speed of transactions, while others react negatively to the registration requirement.
Review Summary
Company “Matbi” provides the opportunity to exchange and store cryptocurrency on a secure online wallet. According to customer reviews, no one has complained about functional difficulties or service unreliability. Nonetheless, some users are not satisfied with the high fees. Overall, matbea.org deserves the attention of cryptocurrency traders. It is a convenient and efficient service. Suggestions for improvement can be submitted through feedback on this review.
Author: Sasha Chaika
Also, read: Overview of the popular online exchanger Babasiki and customer reviews.