Detailed review of the stock broker Firstrade and customer feedback.
**Detailed Review of Firstrade Stock Broker and Customer Reviews**
The company **Firstrade** is one of the market veterans, operating since 1985. They focus on cutting-edge technologies that facilitate the trading process. Their main principles are “Commission-Free Investing and a constant commitment to improving service quality.” But how is this implemented in practice? You can find the answer to this question by reading our review and studying customer reviews.
Review of Some Firstrade Features
**Firstrade** is a member of FINRA and SIPC. FINRA, established by the U.S. Congress, oversees the financial market and companies, identifying dishonest participants. SIPC – Securities Investor Protection Corporation provides protection for client funds up to $500,000. Firstrade’s operations fully comply with U.S. laws, providing traders with protection against fraud.
Education for Trading Beginners
Firstrade offers informational materials for beginners, explaining the basics of trading and investing in a straightforward manner. They also provide a detailed description of the company’s tools and services, as well as an informative investment glossary alphabetically arranged for convenience. Educational videos are also available.
Review of Security Measures
To protect users’ personal data and ensure security during trading, Firstrade uses secure servers, cutting-edge technologies, SSL protection, 2-factor authentication, and other measures. The company is also a member of SIPC, providing protection for traders’ funds.
Where to Invest and Firstrade Account Types
Firstrade allows trading in various assets, including stocks of large companies, ETFs, bonds, and others. As of early December 2019, the company offered 15 different account types with no minimum deposit.
Firstrade Trading Platform Review
Firstrade provides a proprietary platform with all the necessary features for successful trading. The platform is available for PCs and mobile devices running on various operating systems.
Customer Support Review
Firstrade’s customer support operates satisfactorily, although there may be occasional delays. Clients can contact them via online chat, phone, email, or fax.
Affiliate Program
Firstrade offers a referral program for traders to increase their income. The company has also announced the “Refer a Friend – Get Free Stocks” program to attract new clients.
Review of Stock Broker’s Work Reviews
The overall picture of **Firstrade** reviews indicates its reliability and fulfillment of its commitments. Some reviews mention slow response times from customer support.
Advantages and Disadvantages
The main advantages of Firstrade include commission-free trading, no minimum deposit, extensive educational materials, a variety of trading instruments, and the ability to work with traders from other countries. Among the disadvantages are the outdated interface and slow customer support.
Review Summary
Despite some drawbacks, **Firstrade** remains one of the best trading platforms, especially for traders not planning to operate with large sums.
Author: Andrey Melnik
I am extremely dissatisfied with the broker’s work at Firstrade as their service has been undeniably subpar, ignoring customer feedback and failing to provide a thorough and detailed review of stock options.
I am extremely dissatisfied with Firstrade’s services as a stock broker due to their lack of transparency, poor communication, and failure to meet my investment expectations.