Online service MultiChange: review and customer feedback
MultiChange is a platform for instant exchange of electronic currencies and transactions in cryptocurrency. Users note the promptness of exchanges, which take no more than 15 minutes. However, when using a bank account as a recipient, transactions can take up to 5 days. In this review, we will examine in detail the operation of the site multichange.net and consider customer reviews.
Research of the MultiChange project
MultiChange is presented as a reliable platform for exchanging digital assets. The site-partner BestChange mentions “German origin” and more than 5 years of operation. However, as of December 2019, the site multichange.net is just over a year old.
MultiChange offers over 1700 exchange directions with access to various cryptocurrencies. Cooperation with popular payment systems and banks, including Visa/MasterCard UAH/RUB, is also available on the site. Payment systems used at multichange.net:
- Exmo (RUR, USD, BTC),
- Advanced Cash (EUR, USD, RUR),
- Payeer (RUB, USD),
- e-Voucher,
- QIWI RUB,
- Perfect Money (EUR, USD).
Review of the official website
The site offers multilingual versions, which is an advantage. A convenient exchange window with cryptocurrencies, banks, and payment systems is installed on the main page. There is contact information to communicate with the administration via email, online chats, and a Telegram channel.
MultiChange has affiliate and cumulative programs. Discounts are credited depending on the exchange amount. However, the affiliate program has some limitations.
Data protection information remains unclear. The site reflects customer reviews, primarily positive ones.
User opinions about the platform
There are only a few reviews from users of multichange.net on the Internet. The prompt processing of requests and professionalism of customer support are noted.
A user highlighted good promptness but delays when using bank transfer. Another user mentioned high fees but fast exchanges.
Advantages of MultiChange:
- Wide selection of cryptocurrencies,
- Support for multiple payment systems,
- Bank transfers in 16 directions,
- Multilingual site,
- Prompt exchanges,
- Friendly customer support,
- Favorable exchange rate,
- Mobile site version,
- 24/7 support service.
Disadvantages:
- Unclear situation with the domain’s “age,”
- Low number of reviews,
- High fees,
- Lack of a mobile application,
- Uninformative FAQ section.
Conclusion
Despite some shortcomings in the information, MultiChange is a reliable service for exchanging digital assets. Users appreciate the speed of request processing and the wide choice of currency operations.
Author: Rinata Kalinchuk
Also read: Review of the exchanger ultraobmen.net: reviews and analysis.
